E-Banking Solutions - CashSend

ATM Cash-Send

CashSend is a money transfer service, which allows you to send and receive cash at any Barclays ATM nationwide 24/7. It is easy and convenient. The recipient does not need to be a Barclays customer or have an ATM card to withdraw the transferred cash.

With over 160 Barclays ATMs nationwide, you now have flexibility and convenience of sending or receiving cash.

Cash Send can be initiated via the ATM or through Hello Money

Cash Send Money via ATM

    Steps
  1. Insert your card and enter your PIN
  2. Select ‘More Services’ option
  3. Select the ‘Purchase Money Voucher’ option
  4. Enter value of voucher to be purchased (should be multiples of GHS 10.00 and a maximum of GHS400 per transaction)
  5. Enter mobile number of recipient (e.g. 022 123 4567)
  6. Create and confirm a 4-digit PIN for the voucher purchase (to be sent to recipient)
  7. Confirm transaction
  8. Money voucher ID is displayed and receipt printed
  9. Share the 4-digit PIN with the recipient to claim funds.

Cash Send via Hello Money

    Steps
  1. Dial *895# on your Mobile Handset and enter your PIN
  2. Select Cash send on the menu list
  3. Enter mobile number of recipient (e.g. 022 123 4567)
  4. Enter amount to transfer (should be multiples of GHS 10.00)
  5. Select Account to debit
  6. Create and confirm a 4-digit PIN for the transfer (to be sent to recipient)
  7. Confirm transaction
  8. Money voucher ID is sent to the recipient’s phone number
  9. Share the 4-digit PIN with the recipient to claim funds

To withdraw transferred cash, kindly do the following:

Redeeming Cash Send from Barclays ATM

  1. Select ‘Cardless Services’
  2. Enter Money Voucher ID and PIN provided by sender
  3. Confirm transaction.
  4. ATM will dispense voucher amount.

Note

All transfers must be withdrawn within 7 calendar days by the recipient, if not, the funds will be automatically reversed into the sender’s account.
Wrong entry of pin or voucher number 3 times blocks the recipient access to the funds.

Contact Us

Customer Service and Product Information
Email: service.excellence@barclays.com
Phone: : +233 30 242 9150